Terms and Conditions

Terms of Service

1. You are making a booking directly with Celestial Dream, Uttarkashi.

2. Please review our booking and cancellation policies before making your reservation. Changes or cancellations in bookings may incur penalties as specified below.

3. Guests are required to provide a form of payment and valid identification at check-in.

4. Any services not listed as part of this booking may be subject to additional charges.

5. Requests for early check-in or late check-out are subject to room availability and may incur extra charges.

6. For cancellations of refundable bookings, the refund process may take between two to four weeks to appear on your credit card or bank statement, with applicable bank or credit card charges deducted from the advance. The processing time is contingent on the bank’s procedures.

Privacy Policy

1. Celestial Dream, Uttarkashi is dedicated to protecting the privacy of our guests. This policy outlines how we manage and protect information collected through our website.

2. We ensure the confidentiality of the information provided by guests. Information requested on our website is solely for identification purposes and to enhance our service. Any information provided by our guests is used in accordance with this privacy policy.

3. Celestial Dream, Uttarkashi respects the privacy of all who visit our website, www.hoteluttarkashi.com

4. We only collect necessary personal data to provide excellent service and process requests efficiently.

Terms & Conditions

1. Check-in time is 14:00 hrs, and check-out time is 11:00 hrs.

2. Current rates are subject to the existing tax structure on rooms and meals. Should there be any revision in taxes, the updated rates will apply.

3. A no-show will incur a charge of 100% of the booking amount.

4. Any reduction in the number of rooms at the time of check-in will still be charged in full.

Refund & Cancellation Policy

1. Cancellation/modifications before 30 clear days from the date of arrival: 80% of the Total booking amount will be refunded.

2. Cancellation/modifications between 45-30 days from the date of arrival: 50 % of the Total booking amount will be refunded.

3. Non-refundable During the peak season bookings for the months April, May, June, September, October , November .

4. In case of online money transfer transaction charges/bank charges will not be refunded.

5. After the initiation of refund it will reflect in the customer’s account within 3 weeks.